They say that there are two things inevitable in life, death and taxes but when it comes to the former, we want to make sure that we have everything prepared ahead of time. We don’t necessarily like thinking about it but we do leave a frustrating situation behind for our family if we don’t have our affairs in order. Sometimes it can lead to frustration but this man’s frustration ends up being for our amusement. It teaches us a lesson but at least we get to smile at the same time.
Here is the exchange :
Family Member: ‘I am calling to tell you she died back in January.’
The Bank: ‘The account was never closed and the late fees and charges still apply.’
Family Member: ‘Maybe, you should turn it over to collections.’
The Bank: ‘Since it is two months past due, it already has been’
Family Member: So, what will they do when they find out she is dead?’
The Bank: ‘Either report her account to frauds division or report her to the credit bureau, maybe both!’
Family Member: ‘Do you think God will be mad at her?’
The Bank: ‘Excuse me?’
Family Member: ‘Did you just get what I was telling you – the part about her being dead?’
The Bank: ‘Sir, you’ll have to speak to my supervisor.’
Supervisor gets on the phone:
Family Member: ‘I’m calling to tell you, she died back in January with a $0 balance.’
The Bank: ‘The account was never closed and late fees and charges still apply.’
Family Member: ‘You mean you want to collect from her estate?’
The Bank: (Stammer) ‘Are you her lawyer?’
Family Member: ‘No, I’m her great nephew.’ (Lawyer info was given)
The Bank: ‘Could you fax us a certificate of death?’
Family Member: ‘Sure.’ (Fax number was given )
After they get the fax :
The Bank: ‘Our system just isn’t setup for death. I don’t know what more I can do to help.’
Family Member: ‘Well, if you figure it out, great! If not, you could just keep billing her. She won’t care.’
The Bank: ‘Well, the late fees and charges will still apply.’
(What is wrong with these people?)
Family Member: ‘Would you like her new billing address?’
The Bank: ‘That might help..’
Family Member: ‘ Odessa Memorial Cemetery, Highway 129, Plot Number 69.’
The Bank: ‘Sir, that’s a cemetery!’
Family Member: ‘And what do you do with dead people on your planet?